Lifetime Maintenance
Lifetime Maintenance Guarantee for your Tailored Clothing
We want to ensure that you look and feel your best in every garment you purchase from us. That’s why we provide complimentary maintenance and minor repairs to you, the original owner, for the lifetime of your tailored garment. If you find yourself in need of a fixed seam, a replacement button or other minor repairs, simply bring the item to any of our stores. Professional tailors will attend to it as soon as possible (let us know if you’re in a hurry), on-site and free of charge. *
We ask that you, in respect for our professional tailors, have the garment dry-cleaned before bringing it in for any alteration services.
Accommodating Weight Change
What’s more, should you, the original owner, require alterations due to minor weight changes, we are pleased to assist with the necessary complimentary adjustments, provided they do not impact the integrity of the garment and the designer’s point of view. We are happy to accommodate the alterations noted below. Please allow longer wait times for these types of alterations as we endeavor to help you extend the life of your wardrobe.
We ask that you, in respect for our professional tailors, have the garment dry-cleaned before bringing it in for any alteration services.
The following is a general guideline for what we can do for your garment alterations*:
Jacket: side and/or centre seams to a maximum of 1 inch total; sleeves shortened or lengthened to a maximum of 1 inch.
Trousers: waist and seat in or out to a maximum of 1 ½ inches; leg longer or shorter to a maximum of 1 ½ inches; bottom width narrower to a maximum of ¾ inch.